Privacy Policy


Business Address: Churasta Mian Khan, Post Office Basirpur, Aroora Mian Khan, Tehsil Depalpur, Okara, Pakistan
Contact: Phone: +92 340 6870388 | Email: faisalashrafpatra@gmail.com

At Faisal Mobiles & Spare Parts, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our business.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

  • Name, phone number, and email address provided during inquiries or purchases.
  • Delivery address for shipping orders.
  • Payment details (if applicable) for processing transactions.

1.2. Non-Personal Information

  • General data such as device type, browser type, and interaction with our communications or social media platforms.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process and deliver your orders efficiently.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
  • Marketing Communications: To inform you about promotions, discounts, and new arrivals (with your consent).
  • Improvement of Services: To enhance our offerings based on your feedback and preferences.

3. Information Sharing

We respect your privacy and will never sell or rent your personal information. However, we may share your information under the following circumstances:

  • Service Providers: With trusted third parties (e.g., delivery or courier services) to fulfill your orders.
  • Legal Requirements: When required by law or to comply with legal obligations.

4. Data Security

We take data security seriously and use appropriate measures to safeguard your personal information, including:

  • Secure storage of customer data.
  • Restricted access to sensitive information.
  • Encryption of payment information during transactions.

While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

5.1. Access and Correction

You have the right to request access to or corrections for your personal information.

5.2. Marketing Preferences

You can opt out of receiving promotional communications by contacting us at faisalashrafpatra@gmail.com or using the unsubscribe option in our emails.

5.3. Data Deletion

You can request the deletion of your personal information, subject to legal or regulatory requirements.

6. Cookies and Tracking

If we use a website or online platform, cookies may be used to enhance functionality and user experience. You can manage your cookie preferences through your browser settings.

7. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy

Faisal Mobiles & Spare Parts reserves the right to update this Privacy Policy at any time. Changes will be communicated through our store, email, or other appropriate channels.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Phone: +92 340 6870388
  • Email: faisalashrafpatra@gmail.com

Thank you for trusting Faisal Mobiles & Spare Parts. We are committed to safeguarding your privacy and providing a secure shopping experience.