Shipping Details

Address: Churasta Mian Khan, Post Office Basirpur, Aroora Mian Khan, Tehsil Depalpur, Okara, Pakistan
Contact: Phone: +92 340 6870388 | Email: faisalashrafpatra@gmail.com

1. Shipping Policy

At Faisal Mobiles & Spare Parts, we ensure that your orders are delivered promptly and securely. Below are the details regarding our shipping services.

2. Delivery Areas

  • We provide delivery services across Pakistan, including major cities and rural areas.
  • For remote or hard-to-reach locations, delivery availability and times may depend on the courier service.

3. Delivery Timeframes

  • Local Deliveries (Okara and Nearby Areas): Orders are typically delivered within 1-2 business days.
  • Nationwide Deliveries: Orders to other cities or regions in Pakistan are usually delivered within 3-7 business days.
  • Delivery times may vary due to stock availability, holidays, or unforeseen circumstances.

4. Shipping Charges

  • Local Delivery (Okara and Nearby Areas): A minimal delivery fee applies.
  • Nationwide Delivery: Shipping charges depend on the size, weight of the order, and the destination. Fees will be communicated during the order confirmation.
  • Free Delivery: Available for orders above PKR 5,000 (within Pakistan).

5. Order Tracking

  • After your order is dispatched, you will receive a tracking number via SMS or email.
  • Use the tracking number to check the delivery status on the courier service’s website or contact us for assistance.

6. Packaging and Handling

  • All products are carefully packaged to ensure safe delivery.
  • Fragile items, such as mobile phones and spare parts, are shipped with extra protective packaging.

7. Pickup Option

If you prefer, you can pick up your order directly from our shop at:
Churasta Mian Khan, Post Office Basirpur, Aroora Mian Khan, Tehsil Depalpur, Okara, Pakistan.
Contact us in advance to arrange a convenient pickup time.

8. Shipping Restrictions

  • Currently, we only ship within Pakistan.
  • Deliveries to certain remote areas may experience delays or additional fees due to limited courier availability.

9. Issues with Shipping

If you experience any issues with shipping, such as delays, damaged items, or incorrect orders, please contact us immediately:

  • Phone: +92 340 6870388
  • Email: faisalashrafpatra@gmail.com

We will investigate and resolve the issue promptly. This may include offering a replacement, refund, or other suitable resolution.

10. Cancellation of Orders

  • Orders can be canceled prior to shipping without any penalty.
  • If the order has already been shipped, the customer is responsible for return shipping fees in the case of a cancellation.

Thank you for choosing Faisal Mobiles & Spare Parts. We are committed to providing fast and reliable delivery services for all your mobile and accessory needs.