Terms and Conditions


Business Address: Churasta Mian Khan, Post Office Basirpur, Aroora Mian Khan, Tehsil Depalpur, Okara, Pakistan
Contact: Phone: +92 340 6870388 | Email: faisalashrafpatra@gmail.com


Welcome to Faisal Mobiles & Spare Parts. By purchasing our products or services, you agree to the following terms and conditions. Please read these terms carefully to understand your rights and obligations.


1. General Terms

  • Faisal Mobiles & Spare Parts specializes in selling mobile phones, tablets, accessories, and spare parts.
  • By accessing or using our products and services, you accept these Terms and Conditions in full.

2. Orders and Payments

2.1. Placing an Order

  • Orders can be placed in person, via phone, or email.
  • All orders are subject to product availability and confirmation.

2.2. Payments

  • Payments must be made in full at the time of purchase unless otherwise agreed.
  • We accept cash, bank transfers, and digital payment methods. Payment details will be provided at the time of order confirmation.

2.3. Pricing

  • Prices are subject to change without prior notice. However, confirmed orders will honor the agreed price at the time of purchase.

3. Shipping and Delivery

  • Please refer to our Shipping Details for comprehensive information on shipping services.
  • Delivery times are estimates and may vary due to unforeseen circumstances, such as courier delays or natural events.
  • Customers are responsible for providing accurate delivery information. We are not liable for delays or losses due to incorrect or incomplete addresses.

4. Product Warranty

  • All mobile phones, tablets, and accessories are covered under the manufacturer’s warranty.
  • Warranty terms and duration vary depending on the brand and product. Customers must adhere to the manufacturer’s guidelines to maintain warranty validity.

5. Returns, Refunds, and Exchanges

  • For detailed terms, please refer to our Refund Policy.
  • Products must be returned in their original condition, unused, and with proof of purchase.
  • Refunds and exchanges are subject to inspection and approval.

6. Product Usage

  • Customers are responsible for using products in accordance with the manufacturer’s instructions.
  • Faisal Mobiles & Spare Parts is not liable for damages caused by misuse, unauthorized repairs, or improper handling of products.

7. Privacy and Data Protection

  • Faisal Mobiles & Spare Parts values your privacy and handles your personal information according to our Privacy Policy.
  • Personal information will not be shared with third parties without your consent, except as required by law.

8. Limitation of Liability

  • Faisal Mobiles & Spare Parts is not liable for indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Our liability is limited to the value of the purchased product or service.

9. Force Majeure

  • We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, or government restrictions.

10. Amendments to Terms

  • Faisal Mobiles & Spare Parts reserves the right to update or modify these terms at any time without prior notice. Updated terms will be communicated through our shop, email, or other relevant channels.

11. Governing Law

  • These Terms and Conditions are governed by the laws of Pakistan.
  • Any disputes will be resolved under the jurisdiction of the courts in Okara, Pakistan.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Phone: +92 340 6870388
  • Email: faisalashrafpatra@gmail.com

Thank you for choosing Faisal Mobiles & Spare Parts. We are committed to providing quality products and excellent service.